Privacy Policy

1Information We Collect

When you place an order or contact us, we may collect:

• Your name, email address and shipping or billing address
• Order details, such as the products you buy
• Messages you send us through our contact form or by email
• Basic technical details, such as your browser type and pages visited

Payment details are handled by our payment providers. We do not store your full card details on our website.

2How We Use Your Information

• To process, ship and deliver your orders
• To send order confirmations and updates
• To reply to your questions and support requests
• To improve our website and shopping experience
• To prevent fraud and keep our store secure

3Sharing Your Information

We do not sell your personal information. We only share it with trusted partners who help us run our store, such as payment providers and delivery companies, and only as needed to complete your order. We may also share information if required by law.

4Cookies

Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can turn off cookies in your browser settings, but some parts of the website, such as the cart and checkout, may not work properly.

5Data Security

We take reasonable steps to protect your personal information from loss, misuse and unauthorized access. However, no method of sending data over the internet is completely secure.

6Your Rights

You can ask us to view, correct or delete the personal information we hold about you. To make a request, email us at support@elemisprocollagen.com.

7Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8Contact Us